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NDIS Assistant
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NDIS Assistant
NDIS Assistant
About the Job
We are seeking a highly organized, detail-oriented, and proactive Admin Assistant to support a growing Australian allied health practice. This role is ideal for someone with hands-on NDIS administration experience who enjoys managing client records, preparing documentation, and improving administrative workflows. The successful candidate will play a key role in client intake, data management, report preparation, and supporting the optimization of Zanda Health.
Key Responsibilities:
- Review and process new referrals submitted through Snapforms.
- Enter and maintain accurate client information in Zanda Health.
- Ensure participant records are complete, organized, and up to date.
- Maintain confidentiality and accuracy of all participant information.
- Manage and maintain client records within Zanda Health.
- Assist in optimizing workflows and administrative processes.
- Create and update forms within the platform.
- Support basic workflow automation and system improvements.
- Identify opportunities to improve efficiency and streamline administrative tasks.
- Review previous participant reports to gather relevant background information.
- Extract key details and populate report templates with accurate information.
- Prepare reports for clinicians by completing the administrative sections, allowing the clinical team to focus on assessment findings.
- Ensure all reports are professionally formatted and consistent.
- Complete weekly administrative tasks as assigned.
- Provide flexible ad hoc administrative support across the week.
- Assist with additional administrative or phone support as business needs evolve.
Required Skills & Qualifications:
- Previous experience in an NDIS Administrative role.
- Excellent data entry skills with a high level of accuracy and attention to detail.
- Experience using client management or practice management software.
- Strong document formatting and report preparation skills.
- Ability to review reports and accurately extract relevant information.
- Excellent organizational and time management skills.
- Strong written and verbal English communication skills.
- Ability to work independently with minimal supervision while meeting deadlines.
- Previous experience using Zanda Health.
- Familiarity with Snapforms.
- Experience improving workflows or implementing basic system automations.
- Allied health or disability services administration experience.
Benefits & Application Process:
- 100% remote work.
- Follow AU business hours, no graveyard shifts.
- Weekly pay through Wise every Tuesday.