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General Virtual Assistant (Gardening & Landscaping)
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General VA
General Virtual Assistant (Gardening & Landscaping)
About the Job
We are looking for a reliable and organised Virtual Assistant to support the day-to-day administration and operations of a growing gardening and landscaping business.The ideal candidate has hands-on experience with ServiceM8 and Xero, is comfortable coordinating field teams, and can communicate professionally with clients.
Key Responsibilities:
- Manage and update ServiceM8 job cards, customer information, schedules and job details.
- Assist with crew/technician scheduling and day-to-day field-service coordination.
- Manage tasks and workflows through Monday.
- Prepare and send customer invoices through Xero.
- Perform bank reconciliation and assist with basic Xero administration.
- Respond to client enquiries via email, phone or other communication channels.
- Follow up with clients regarding appointments, quotes, invoices and general enquiries.
- Maintain accurate customer and job records.
- Provide general administrative and operational support to the business.
- Assist with other tasks as required to keep the business running efficiently.
Required Skills & Qualifications:
- Genuine hands-on experience with ServiceM8, preferably in a field-service business.
- Experience with job cards, scheduling and coordinating field technicians/crews.
- Strong Xero experience, particularly invoicing and bank reconciliation.
- Experience with Monday or the ability to quickly learn and adapt to new systems.
- Strong administrative and organisational skills.
- Excellent written and verbal communication skills.
- Good attention to detail and ability to manage multiple tasks.
- Reliable, proactive and able to work independently.
- Experience working with a gardening, landscaping, trades or other field-service business is highly desirable.
Benefits & Application Process:
- 100% remote work.
- Follow AU business hours, no graveyard shifts.
- Weekly pay through Wise every Tuesday.