Now Hiring For Our Latest Role
Confirmation Caller
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Appointment Setters
Confirmation Caller
About the Job
We are looking for a reliable and confident Confirmation Caller to contact registered attendees and confirm their attendance for upcoming summits, conferences, and events. The successful candidate will be responsible for making outbound calls, verifying attendee details, answering basic event-related questions, and ensuring accurate attendance records.
Key Responsibilities:
- Make outbound calls to registered attendees to confirm their attendance at upcoming summits, conferences, and events.
- Verify attendee information, including name, contact details, registration status, and attendance confirmation.
- Clearly communicate the event date, time, location, and other important event details to attendees.
- Handle attendee questions professionally and provide accurate information or escalate concerns when necessary.
- Update HubSpot and tags for confirmed, declined, or pending attendance statuses.
- Follow up with attendees who are unreachable or have not yet confirmed their attendance.
- Maintain a professional, friendly, and engaging tone throughout every call.
- Meet daily calling and confirmation targets while maintaining accurate records and quality standards.
- Provide regular updates on call outcomes, attendance confirmations, and any issues identified during outreach.
Required Skills & Qualifications:
- Previous experience in outbound calling, appointment setting, telemarketing, customer service, or event confirmation is preferred.
- Excellent verbal communication and active listening skills.
- Comfortable speaking with different types of attendees and handling questions professionally.
- Strong attention to detail when recording attendee information and call outcomes.
- Basic computer skills and experience using HubSpot and Aircall.
- Reliable internet connection and a quiet, professional workspace.
- Self-motivated, organized, and comfortable working with daily call targets.
- Experience with event, conference, summit, or lead confirmation calls is an advantage.
Benefits & Application Process:
- 100% remote work.
- Follow AU business hours, no graveyard shifts.
- Weekly pay through Wise every Tuesday.